{"id":147,"date":"2026-05-22T23:10:26","date_gmt":"2026-05-22T23:10:26","guid":{"rendered":"https:\/\/www.enders.lu\/?page_id=147"},"modified":"2026-05-25T18:22:24","modified_gmt":"2026-05-25T18:22:24","slug":"modules-gouvernance-pragmatique-mvg","status":"publish","type":"page","link":"https:\/\/www.enders.lu\/?page_id=147","title":{"rendered":"Modules &#8211; Gouvernance pragmatique (MVG)"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Mettre&nbsp;en&nbsp;place un cadre&nbsp;l\u00e9ger&nbsp;mais&nbsp;solide&nbsp;pour les&nbsp;d\u00e9cisions, les&nbsp;responsabilit\u00e9s, les&nbsp;r\u00e8gles&nbsp;et les arbitrages&nbsp;adapt\u00e9s&nbsp;aux PME.&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Fondamentaux<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Gouvernance&nbsp;pragmatique&nbsp;(MVG) \u2013&nbsp;fondamentaux&nbsp;pour PME&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Comprendre&nbsp;ce&nbsp;qu\u2019est&nbsp;une&nbsp;gouvernance&nbsp;pragmatique&nbsp;en&nbsp;PME :&nbsp;d\u00e9cisions,&nbsp;responsabilit\u00e9s,&nbsp;r\u00e8gles&nbsp;simples. Savoir&nbsp;distinguer&nbsp;gouvernance&nbsp;utile et sur-r\u00e9glementation.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG001&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 1 heure<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : Aucun<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;ce&nbsp;qu\u2019est&nbsp;la&nbsp;gouvernance&nbsp;pragmatique&nbsp;en&nbsp;PME, avec des mots simples.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;gouvernance&nbsp;utile,&nbsp;organisation&nbsp;informelle&nbsp;et sur-r\u00e9glementation.&nbsp;<\/li>\n\n\n\n<li>Reconna\u00eetre&nbsp;les&nbsp;\u00e9l\u00e9ments&nbsp;minimaux&nbsp;d\u2019une&nbsp;gouvernance&nbsp;MVG :&nbsp;d\u00e9cisions,&nbsp;responsabilit\u00e9s,&nbsp;r\u00e8gles&nbsp;simples,&nbsp;suivi&nbsp;l\u00e9ger.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;les&nbsp;signes&nbsp;d\u2019un manque de&nbsp;gouvernance&nbsp;:&nbsp;d\u00e9cisions&nbsp;floues,&nbsp;r\u00f4les&nbsp;implicites,&nbsp;r\u00e8gles&nbsp;non&nbsp;appliqu\u00e9es, exceptions non&nbsp;ma\u00eetris\u00e9es.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;les&nbsp;signes&nbsp;d\u2019une&nbsp;gouvernance&nbsp;trop&nbsp;lourde&nbsp;: trop de&nbsp;r\u00e8gles, trop de validations, documents&nbsp;inutilis\u00e9s,&nbsp;r\u00e9unions&nbsp;sans&nbsp;d\u00e9cision.&nbsp;<\/li>\n\n\n\n<li>Appliquer&nbsp;quelques&nbsp;r\u00e9flexes&nbsp;MVG pour clarifier un&nbsp;sujet&nbsp;sans&nbsp;cr\u00e9er&nbsp;de&nbsp;bureaucratie.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9parer&nbsp;les modules&nbsp;suivants&nbsp;du&nbsp;th\u00e8me&nbsp;: droits de&nbsp;d\u00e9cision,&nbsp;r\u00f4les,&nbsp;r\u00e8gles&nbsp;simples,&nbsp;r\u00e9unions&nbsp;de pilotage,&nbsp;tra\u00e7abilit\u00e9&nbsp;et exceptions.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Qui&nbsp;d\u00e9cide&nbsp;quoi ?&nbsp;\u2013 droits de&nbsp;d\u00e9cision&nbsp;&amp; escalade (PME)&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Clarifier les droits de&nbsp;d\u00e9cision&nbsp;: qui&nbsp;d\u00e9cide, qui&nbsp;valide,&nbsp;quand&nbsp;escalader.&nbsp;Mettre&nbsp;en&nbsp;place&nbsp;une&nbsp;r\u00e8gle&nbsp;simple&nbsp;d\u2019escalade&nbsp;et&nbsp;\u00e9viter&nbsp;les&nbsp;blocages.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 1,5 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG001&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;pourquoi&nbsp;les droits de&nbsp;d\u00e9cision&nbsp;sont&nbsp;essentiels&nbsp;dans&nbsp;une&nbsp;PME.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;d\u00e9cider,&nbsp;valider, consulter,&nbsp;ex\u00e9cuter,&nbsp;informer et&nbsp;escalader.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;les&nbsp;d\u00e9cisions&nbsp;importantes&nbsp;qui&nbsp;doivent&nbsp;\u00eatre&nbsp;clarifi\u00e9es.&nbsp;<\/li>\n\n\n\n<li>Nommer&nbsp;un&nbsp;d\u00e9cideur&nbsp;ou&nbsp;un&nbsp;r\u00f4le&nbsp;d\u00e9cideur&nbsp;pour un&nbsp;sujet&nbsp;donn\u00e9.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;une&nbsp;r\u00e8gle&nbsp;simple&nbsp;d\u2019escalade&nbsp;:&nbsp;quand&nbsp;remonter, \u00e0 qui, avec quelle information.&nbsp;<\/li>\n\n\n\n<li>Rep\u00e9rer&nbsp;les&nbsp;signes&nbsp;d\u2019un&nbsp;blocage&nbsp;d\u00e9cisionnel&nbsp;:&nbsp;attente,&nbsp;rediscussion,&nbsp;responsabilit\u00e9&nbsp;floue, validation excessive.&nbsp;<\/li>\n\n\n\n<li>Construire&nbsp;une&nbsp;mini-matrice&nbsp;de&nbsp;d\u00e9cision&nbsp;adapt\u00e9e&nbsp;\u00e0&nbsp;une&nbsp;situation PME.&nbsp;<\/li>\n\n\n\n<li>\u00c9viter&nbsp;la sur-validation et les circuits de&nbsp;d\u00e9cision&nbsp;trop&nbsp;lourds.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9parer&nbsp;les modules&nbsp;suivants&nbsp;sur&nbsp;r\u00f4les,&nbsp;r\u00e8gles,&nbsp;r\u00e9unions&nbsp;de pilotage et&nbsp;tra\u00e7abilit\u00e9.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">R\u00f4les&nbsp;de&nbsp;gouvernance&nbsp;\u2013&nbsp;responsabilit\u00e9s&nbsp;minimales&nbsp;(PME)&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9finir&nbsp;les&nbsp;r\u00f4les&nbsp;minimaux&nbsp;: sponsor\/dirigeant,&nbsp;responsable,&nbsp;r\u00e9f\u00e9rent,&nbsp;contributeur. Clarifier&nbsp;attentes,&nbsp;responsabilit\u00e9s&nbsp;et&nbsp;continuit\u00e9&nbsp;(remplacements).&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG003<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 1,5 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG001&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;pourquoi&nbsp;les&nbsp;r\u00f4les&nbsp;de&nbsp;gouvernance&nbsp;doivent&nbsp;\u00eatre&nbsp;clarifi\u00e9s&nbsp;dans&nbsp;une&nbsp;PME.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;les&nbsp;r\u00f4les&nbsp;minimaux&nbsp;: sponsor\/dirigeant,&nbsp;responsable,&nbsp;r\u00e9f\u00e9rent,&nbsp;contributeur,&nbsp;valideur,&nbsp;rempla\u00e7ant.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;une&nbsp;responsabilit\u00e9&nbsp;de mani\u00e8re simple, concr\u00e8te et&nbsp;actionnable.&nbsp;<\/li>\n\n\n\n<li>Clarifier&nbsp;ce&nbsp;qui est&nbsp;attendu&nbsp;d\u2019un&nbsp;r\u00f4le, sans&nbsp;cr\u00e9er&nbsp;de fiche de poste&nbsp;lourde.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;les zones&nbsp;grises&nbsp;:&nbsp;r\u00f4le&nbsp;implicite, double&nbsp;responsabilit\u00e9, absence de&nbsp;rempla\u00e7ant,&nbsp;d\u00e9cision&nbsp;sans propri\u00e9taire.&nbsp;<\/li>\n\n\n\n<li>Construire&nbsp;une&nbsp;mini-fiche&nbsp;de&nbsp;r\u00f4le&nbsp;MVG.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9voir&nbsp;une&nbsp;continuit\u00e9&nbsp;minimale&nbsp;en&nbsp;cas&nbsp;d\u2019absence, surcharge&nbsp;ou&nbsp;changement de&nbsp;personne.&nbsp;<\/li>\n\n\n\n<li>Relier&nbsp;r\u00f4les,&nbsp;d\u00e9cisions,&nbsp;r\u00e8gles,&nbsp;suivi&nbsp;et escalade.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9parer&nbsp;les modules&nbsp;suivants&nbsp;sur&nbsp;r\u00e8gles&nbsp;internes,&nbsp;r\u00e9unions&nbsp;de pilotage,&nbsp;tra\u00e7abilit\u00e9&nbsp;et exceptions.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Mise en \u0153uvre<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">R\u00e8gles&nbsp;internes \u201clight\u201d \u2013 comment&nbsp;\u00e9crire&nbsp;des&nbsp;r\u00e8gles&nbsp;simples&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cr\u00e9er&nbsp;des&nbsp;r\u00e8gles&nbsp;internes&nbsp;applicables&nbsp;:&nbsp;une&nbsp;page max,&nbsp;langage&nbsp;simple,&nbsp;exemples.&nbsp;D\u00e9finir&nbsp;ce&nbsp;qui est&nbsp;obligatoire,&nbsp;optionnel&nbsp;et&nbsp;ce&nbsp;qui est&nbsp;interdit, sans&nbsp;lourdeur.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG004&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 2 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG001&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;pourquoi&nbsp;une&nbsp;r\u00e8gle&nbsp;interne doit&nbsp;rester&nbsp;simple,&nbsp;lisible&nbsp;et applicable.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;r\u00e8gle&nbsp;interne light, politique interne,&nbsp;proc\u00e9dure,&nbsp;recommandation&nbsp;et bonne pratique.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;quand&nbsp;une&nbsp;r\u00e8gle&nbsp;est utile \u2014 et&nbsp;quand&nbsp;elle&nbsp;cr\u00e9e&nbsp;de la&nbsp;lourdeur.&nbsp;<\/li>\n\n\n\n<li>Formuler&nbsp;une&nbsp;r\u00e8gle&nbsp;en&nbsp;langage&nbsp;simple, avec&nbsp;objectif,&nbsp;p\u00e9rim\u00e8tre&nbsp;et&nbsp;exemples.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;ce&nbsp;qui est&nbsp;obligatoire,&nbsp;optionnel,&nbsp;d\u00e9conseill\u00e9&nbsp;ou&nbsp;interdit.&nbsp;<\/li>\n\n\n\n<li>Clarifier&nbsp;qui&nbsp;porte&nbsp;la&nbsp;r\u00e8gle, qui la&nbsp;valide, qui&nbsp;l\u2019applique&nbsp;et&nbsp;quand&nbsp;l\u2019escalader.&nbsp;<\/li>\n\n\n\n<li>\u00c9viter&nbsp;les&nbsp;r\u00e8gles&nbsp;trop longues, trop&nbsp;th\u00e9oriques&nbsp;ou&nbsp;impossibles \u00e0&nbsp;maintenir.&nbsp;<\/li>\n\n\n\n<li>Construire&nbsp;une&nbsp;r\u00e8gle&nbsp;interne light&nbsp;en&nbsp;une&nbsp;page maximum.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9parer&nbsp;les modules&nbsp;suivants&nbsp;sur&nbsp;r\u00e9unions&nbsp;de pilotage,&nbsp;tra\u00e7abilit\u00e9, exceptions et revue&nbsp;p\u00e9riodique.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">R\u00e9unions&nbsp;de pilotage \u2013&nbsp;d\u00e9cisions, actions,&nbsp;suivi&nbsp;(MVG)&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Structurer&nbsp;une&nbsp;r\u00e9union&nbsp;de pilotage&nbsp;utile :&nbsp;objectif,&nbsp;d\u00e9cisions, actions,&nbsp;responsables,&nbsp;\u00e9ch\u00e9ances.&nbsp;Mettre&nbsp;en&nbsp;place un&nbsp;suivi&nbsp;simple et&nbsp;\u00e9viter&nbsp;la&nbsp;bureaucratie.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG005&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 2 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG002&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;le&nbsp;r\u00f4le&nbsp;d\u2019une&nbsp;r\u00e9union&nbsp;de pilotage MVG dans&nbsp;une&nbsp;PME.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;r\u00e9union&nbsp;d\u2019information,&nbsp;r\u00e9union&nbsp;de coordination,&nbsp;r\u00e9union&nbsp;de&nbsp;d\u00e9cision&nbsp;et&nbsp;r\u00e9union&nbsp;de pilotage.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;un&nbsp;objectif&nbsp;clair&nbsp;pour&nbsp;une&nbsp;r\u00e9union&nbsp;de pilotage.&nbsp;<\/li>\n\n\n\n<li>Construire&nbsp;un&nbsp;ordre&nbsp;du jour court&nbsp;centr\u00e9&nbsp;sur&nbsp;d\u00e9cisions, actions, obstacles et&nbsp;suivi.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;les&nbsp;d\u00e9cisions&nbsp;\u00e0 prendre&nbsp;ou&nbsp;\u00e0 escalader.&nbsp;<\/li>\n\n\n\n<li>Formuler&nbsp;des actions&nbsp;claires&nbsp;avec&nbsp;responsable&nbsp;et&nbsp;\u00e9ch\u00e9ance.&nbsp;<\/li>\n\n\n\n<li>Mettre&nbsp;en&nbsp;place&nbsp;un&nbsp;suivi&nbsp;simple sans reporting&nbsp;lourd.&nbsp;<\/li>\n\n\n\n<li>R\u00e9duire&nbsp;les&nbsp;r\u00e9unions&nbsp;inutiles&nbsp;ou&nbsp;sans&nbsp;r\u00e9sultat.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9parer&nbsp;la&nbsp;tra\u00e7abilit\u00e9&nbsp;minimale&nbsp;des&nbsp;d\u00e9cisions&nbsp;et actions pour MODGOVMVG006.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Tra\u00e7abilit\u00e9&nbsp;minimale&nbsp;utile \u2013&nbsp;d\u00e9cisions&nbsp;&amp;&nbsp;preuves&nbsp;(PME)&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9finir\u00a0la\u00a0tra\u00e7abilit\u00e9\u00a0minimale\u00a0utile : quelles d\u00e9cisions documenter, quel niveau de d\u00e9tail, o\u00f9 conserver l\u2019information. \u00c9viter la surdocumentation tout en restant fiable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG006&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 1,5 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG004 + MODGOVMVG002&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;ce&nbsp;qu\u2019est&nbsp;une&nbsp;tra\u00e7abilit\u00e9&nbsp;minimale&nbsp;utile dans&nbsp;une&nbsp;PME.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;trace utile,&nbsp;preuve, note de travail, compte&nbsp;rendu,&nbsp;historique&nbsp;et&nbsp;surdocumentation.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;quelles&nbsp;d\u00e9cisions&nbsp;doivent&nbsp;\u00eatre&nbsp;document\u00e9es.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;le bon&nbsp;niveau&nbsp;de&nbsp;d\u00e9tail&nbsp;selon&nbsp;l\u2019impact&nbsp;de la&nbsp;d\u00e9cision.&nbsp;<\/li>\n\n\n\n<li>Choisir&nbsp;o\u00f9&nbsp;conserver&nbsp;une&nbsp;information&nbsp;importante&nbsp;pour&nbsp;qu\u2019elle&nbsp;soit&nbsp;retrouvable.&nbsp;<\/li>\n\n\n\n<li>Formuler&nbsp;une&nbsp;trace&nbsp;courte&nbsp;:&nbsp;d\u00e9cision, date,&nbsp;responsable, raison, action&nbsp;associ\u00e9e.&nbsp;<\/li>\n\n\n\n<li>\u00c9viter&nbsp;la&nbsp;perte&nbsp;d\u2019information&nbsp;entre&nbsp;r\u00e9unions, messages, documents et actions.&nbsp;<\/li>\n\n\n\n<li>\u00c9viter&nbsp;la&nbsp;surdocumentation&nbsp;et les&nbsp;preuves&nbsp;inutiles.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9parer&nbsp;les modules&nbsp;suivants&nbsp;sur exceptions, revue&nbsp;p\u00e9riodique&nbsp;et&nbsp;gouvernance&nbsp;multi-\u00e9quipes.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Pilotage &amp;&nbsp;conformit\u00e9&nbsp;<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Gouvernance&nbsp;des exceptions \u2013&nbsp;g\u00e9rer&nbsp;les&nbsp;cas&nbsp;\u201chors&nbsp;r\u00e8gle\u201d&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mettre&nbsp;en&nbsp;place&nbsp;une&nbsp;r\u00e8gle&nbsp;simple pour&nbsp;g\u00e9rer&nbsp;les&nbsp;exceptions :&nbsp;crit\u00e8res, validation, dur\u00e9e, retour \u00e0 la&nbsp;normale.&nbsp;R\u00e9duire&nbsp;les&nbsp;risques&nbsp;sans&nbsp;bloquer&nbsp;l\u2019activit\u00e9.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG007&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 2 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG002&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;ce&nbsp;qu\u2019est&nbsp;une&nbsp;exception dans&nbsp;une&nbsp;gouvernance&nbsp;PME.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;exception utile,&nbsp;d\u00e9rogation,&nbsp;contournement, urgence et&nbsp;mauvaise&nbsp;pratique&nbsp;r\u00e9p\u00e9t\u00e9e.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;quand&nbsp;une&nbsp;exception&nbsp;peut&nbsp;\u00eatre&nbsp;accept\u00e9e&nbsp;sans&nbsp;affaiblir&nbsp;la&nbsp;r\u00e8gle.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;des&nbsp;crit\u00e8res&nbsp;simples pour&nbsp;autoriser&nbsp;ou&nbsp;refuser&nbsp;une&nbsp;exception.&nbsp;<\/li>\n\n\n\n<li>Clarifier&nbsp;qui&nbsp;peut&nbsp;valider&nbsp;une&nbsp;exception et&nbsp;quand&nbsp;escalader.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;une&nbsp;dur\u00e9e&nbsp;ou&nbsp;une&nbsp;condition de fin pour&nbsp;une&nbsp;exception.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9voir&nbsp;le retour \u00e0 la&nbsp;r\u00e8gle&nbsp;normale.&nbsp;<\/li>\n\n\n\n<li>Tracer&nbsp;l\u2019exception&nbsp;juste&nbsp;assez&nbsp;: raison, validation, dur\u00e9e, conditions et revue.&nbsp;<\/li>\n\n\n\n<li>\u00c9viter&nbsp;que&nbsp;l\u2019exception&nbsp;devienne&nbsp;la nouvelle&nbsp;r\u00e8gle&nbsp;implicite.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Gouvernance&nbsp;en&nbsp;PME multi-sites \/ multi-\u00e9quipes&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Adapter la&nbsp;gouvernance&nbsp;\u00e0&nbsp;plusieurs&nbsp;\u00e9quipes\/sites :&nbsp;d\u00e9cisions&nbsp;locales vs&nbsp;globales, coordination, escalade et&nbsp;coh\u00e9rence&nbsp;minimale.&nbsp;Maintenir&nbsp;une&nbsp;gouvernance&nbsp;simple et&nbsp;efficace.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG009&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 2 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG001<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;les&nbsp;enjeux&nbsp;d\u2019une&nbsp;gouvernance&nbsp;PME&nbsp;quand&nbsp;plusieurs&nbsp;\u00e9quipes&nbsp;ou&nbsp;sites&nbsp;doivent&nbsp;travailler&nbsp;ensemble.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;d\u00e9cision&nbsp;locale,&nbsp;d\u00e9cision&nbsp;globale,&nbsp;d\u00e9cision&nbsp;partag\u00e9e&nbsp;et&nbsp;d\u00e9cision&nbsp;\u00e0 escalader.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;les&nbsp;sujets&nbsp;qui&nbsp;doivent&nbsp;rester&nbsp;communs&nbsp;et&nbsp;ceux&nbsp;qui&nbsp;peuvent&nbsp;\u00eatre&nbsp;adapt\u00e9s&nbsp;localement.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;une&nbsp;coh\u00e9rence&nbsp;minimale&nbsp;sans imposer&nbsp;une&nbsp;gouvernance&nbsp;uniforme.&nbsp;<\/li>\n\n\n\n<li>Clarifier&nbsp;les&nbsp;r\u00f4les&nbsp;locaux&nbsp;et&nbsp;transverses :&nbsp;responsable&nbsp;local,&nbsp;r\u00e9f\u00e9rent, sponsor,&nbsp;coordinateur.&nbsp;<\/li>\n\n\n\n<li>Mettre&nbsp;en&nbsp;place&nbsp;des&nbsp;r\u00e8gles&nbsp;simples de coordination entre \u00e9quipes.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;une&nbsp;logique&nbsp;d\u2019escalade&nbsp;l\u00e9g\u00e8re&nbsp;entre&nbsp;niveau&nbsp;local et&nbsp;niveau&nbsp;global.&nbsp;<\/li>\n\n\n\n<li>\u00c9viter&nbsp;les&nbsp;doublons, divergences,&nbsp;d\u00e9cisions&nbsp;contradictoires&nbsp;et&nbsp;r\u00e8gles&nbsp;parall\u00e8les.&nbsp;<\/li>\n\n\n\n<li>Construire&nbsp;une&nbsp;mini-charte&nbsp;de&nbsp;gouvernance&nbsp;multi-\u00e9quipes&nbsp;adapt\u00e9e&nbsp;\u00e0&nbsp;une&nbsp;PME.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Optimisation&nbsp;<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Revue&nbsp;p\u00e9riodique&nbsp;MVG \u2013&nbsp;maintenir&nbsp;la&nbsp;gouvernance&nbsp;vivante&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Installer&nbsp;une&nbsp;revue&nbsp;l\u00e9g\u00e8re&nbsp;:&nbsp;r\u00e8gles&nbsp;\u00e0 jour,&nbsp;responsabilit\u00e9s,&nbsp;d\u00e9cisions&nbsp;r\u00e9currentes, irritants.&nbsp;Ajuster&nbsp;progressivement&nbsp;et&nbsp;supprimer&nbsp;ce&nbsp;qui&nbsp;n\u2019apporte&nbsp;pas de&nbsp;valeur.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG008<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 1,5 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG005<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expliquer&nbsp;ce&nbsp;qu\u2019est&nbsp;une&nbsp;exception dans&nbsp;une&nbsp;gouvernance&nbsp;PME.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;exception utile,&nbsp;d\u00e9rogation,&nbsp;contournement, urgence et&nbsp;mauvaise&nbsp;pratique&nbsp;r\u00e9p\u00e9t\u00e9e.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;quand&nbsp;une&nbsp;exception&nbsp;peut&nbsp;\u00eatre&nbsp;accept\u00e9e&nbsp;sans&nbsp;affaiblir&nbsp;la&nbsp;r\u00e8gle.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;des&nbsp;crit\u00e8res&nbsp;simples pour&nbsp;autoriser&nbsp;ou&nbsp;refuser&nbsp;une&nbsp;exception.&nbsp;<\/li>\n\n\n\n<li>Clarifier&nbsp;qui&nbsp;peut&nbsp;valider&nbsp;une&nbsp;exception et&nbsp;quand&nbsp;escalader.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;une&nbsp;dur\u00e9e&nbsp;ou&nbsp;une&nbsp;condition de fin pour&nbsp;une&nbsp;exception.&nbsp;<\/li>\n\n\n\n<li>Pr\u00e9voir&nbsp;le retour \u00e0 la&nbsp;r\u00e8gle&nbsp;normale.&nbsp;<\/li>\n\n\n\n<li>Tracer&nbsp;l\u2019exception&nbsp;juste&nbsp;assez&nbsp;: raison, validation, dur\u00e9e, conditions et revue.&nbsp;<\/li>\n\n\n\n<li>\u00c9viter&nbsp;que&nbsp;l\u2019exception&nbsp;devienne&nbsp;la nouvelle&nbsp;r\u00e8gle&nbsp;implicite.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Approfondissement&nbsp;<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Coaching&nbsp;gouvernance&nbsp;(PME) \u2013 clarifier et&nbsp;d\u00e9bloquer&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Accompagner&nbsp;un&nbsp;dirigeant&nbsp;ou&nbsp;une&nbsp;\u00e9quipe pour clarifier&nbsp;d\u00e9cisions,&nbsp;responsabilit\u00e9s&nbsp;et&nbsp;r\u00e8gles.&nbsp;D\u00e9bloquer&nbsp;des situations&nbsp;concr\u00e8tes&nbsp;et&nbsp;stabiliser&nbsp;une&nbsp;gouvernance&nbsp;minimale&nbsp;applicable.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODCODE: MODGOVMVG010<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dur\u00e9e indicative&nbsp;: 2 heures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9-requis : MODGOVMVG001<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reconna\u00eetre&nbsp;une&nbsp;situation de&nbsp;gouvernance&nbsp;bloqu\u00e9e&nbsp;ou&nbsp;floue.&nbsp;<\/li>\n\n\n\n<li>Distinguer&nbsp;probl\u00e8me&nbsp;de&nbsp;d\u00e9cision,&nbsp;responsabilit\u00e9,&nbsp;r\u00e8gle,&nbsp;suivi, exception&nbsp;ou&nbsp;coordination.&nbsp;<\/li>\n\n\n\n<li>Formuler&nbsp;le&nbsp;probl\u00e8me&nbsp;de&nbsp;gouvernance&nbsp;de mani\u00e8re&nbsp;factuelle&nbsp;et non&nbsp;accusatoire.&nbsp;<\/li>\n\n\n\n<li>Identifier&nbsp;les&nbsp;personnes&nbsp;ou&nbsp;r\u00f4les&nbsp;n\u00e9cessaires&nbsp;pour clarifier le&nbsp;sujet.&nbsp;<\/li>\n\n\n\n<li>Utiliser&nbsp;une&nbsp;m\u00e9thode&nbsp;courte&nbsp;de diagnostic MVG.&nbsp;<\/li>\n\n\n\n<li>Clarifier&nbsp;qui&nbsp;d\u00e9cide, qui&nbsp;porte, qui&nbsp;contribue, qui&nbsp;valide&nbsp;et qui doit&nbsp;\u00eatre&nbsp;inform\u00e9.&nbsp;<\/li>\n\n\n\n<li>D\u00e9finir&nbsp;une&nbsp;r\u00e8gle&nbsp;minimale&nbsp;ou&nbsp;un accord de&nbsp;fonctionnement.&nbsp;<\/li>\n\n\n\n<li>Transformer&nbsp;un&nbsp;blocage&nbsp;en&nbsp;d\u00e9cisions, actions,&nbsp;responsables&nbsp;et&nbsp;\u00e9ch\u00e9ances.&nbsp;<\/li>\n\n\n\n<li>Stabiliser&nbsp;une&nbsp;gouvernance&nbsp;minimale&nbsp;applicable sans&nbsp;cr\u00e9er&nbsp;de&nbsp;bureaucratie.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-black-background-color has-background wp-element-button\" href=\"https:\/\/www.enders.lu\/?page_id=208\" style=\"border-width:5px\">Retour vers inventaire structur\u00e9 des modules<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mettre&nbsp;en&nbsp;place un cadre&nbsp;l\u00e9ger&nbsp;mais&nbsp;solide&nbsp;pour les&nbsp;d\u00e9cisions, les&nbsp;responsabilit\u00e9s, les&nbsp;r\u00e8gles&nbsp;et les arbitrages&nbsp;adapt\u00e9s&nbsp;aux PME.&nbsp; Fondamentaux Gouvernance&nbsp;pragmatique&nbsp;(MVG) \u2013&nbsp;fondamentaux&nbsp;pour PME&nbsp; Comprendre&nbsp;ce&nbsp;qu\u2019est&nbsp;une&nbsp;gouvernance&nbsp;pragmatique&nbsp;en&nbsp;PME :&nbsp;d\u00e9cisions,&nbsp;responsabilit\u00e9s,&nbsp;r\u00e8gles&nbsp;simples. Savoir&nbsp;distinguer&nbsp;gouvernance&nbsp;utile et sur-r\u00e9glementation.&nbsp; MODCODE: MODGOVMVG001&nbsp; Dur\u00e9e indicative&nbsp;: 1 heure Pr\u00e9-requis : Aucun \u00c0&nbsp;l\u2019issue&nbsp;du module, le participant est capable&nbsp;de :&nbsp; Qui&nbsp;d\u00e9cide&nbsp;quoi ?&nbsp;\u2013 droits de&nbsp;d\u00e9cision&nbsp;&amp; escalade (PME)&nbsp; Clarifier les droits de&nbsp;d\u00e9cision&nbsp;: qui&nbsp;d\u00e9cide, qui&nbsp;valide,&nbsp;quand&nbsp;escalader.&nbsp;Mettre&nbsp;en&nbsp;place&nbsp;une&nbsp;r\u00e8gle&nbsp;simple&nbsp;d\u2019escalade&nbsp;et&nbsp;\u00e9viter&nbsp;les&nbsp;blocages.&nbsp; MODCODE: MODGOVMVG002 Dur\u00e9e indicative&nbsp;: 1,5 heures Pr\u00e9-requis : MODGOVMVG001&nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.enders.lu\/index.php?rest_route=\/wp\/v2\/pages\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.enders.lu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.enders.lu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.enders.lu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enders.lu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=147"}],"version-history":[{"count":5,"href":"https:\/\/www.enders.lu\/index.php?rest_route=\/wp\/v2\/pages\/147\/revisions"}],"predecessor-version":[{"id":217,"href":"https:\/\/www.enders.lu\/index.php?rest_route=\/wp\/v2\/pages\/147\/revisions\/217"}],"wp:attachment":[{"href":"https:\/\/www.enders.lu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}